Terms and Conditions

Last Updated: April 01, 2026

Welcome to Ratna Empire. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our Site, you agree to be bound by these Terms.

1. Acceptance of Terms

By using this Site, you represent that you are at least 18 years of age, or that you are using the Site under the supervision of a parent or guardian. You agree to use the Site only for lawful purposes and in a manner that does not infringe upon the rights of others.

2. Account Registration & Security

To access certain features, you may need to create an account. You are responsible for:

  • Providing accurate, current, and complete information.

  • Maintaining the confidentiality of your login credentials.

  • All activities that occur under your account.

  • Notifying us immediately at info@ratnaempire.com if you suspect any unauthorized use of your account.

3. Products and Pricing

Ratna Empire specializes in premium products. Please note:

  • All products are subject to availability and we reserve the right to limit quantities.

  • We strive to display product colors and images accurately; however, we cannot guarantee that your monitor’s display will perfectly reflect the actual color.

  • Prices and product descriptions are subject to change without notice. We reserve the right to discontinue any product at any time.

4. Orders and Payment

  •  By placing an order, you warrant that you are legally capable of entering into a binding contract.

  • We reserve the right to refuse or cancel any order for any reason, including limitations on quantities or inaccuracies in product/pricing information.

  • Payments are processed through secure third-party gateways (e.g., Razorpay, Stripe, or PayPal). We do not store your full credit/debit card details on our servers.

5. Shipping, Returns, and Refunds

Your purchases are subject to our specific delivery and return policies:

  • Details regarding timelines and costs can be found on our [Shipping Policy Page].

  • Please review our [Returns & Exchange Policy] for instructions on how to return items and eligibility for refunds.

6. Prohibited Conduct

When using our Site, you agree not to:

  • Engage in any fraudulent, unlawful, or harassing behavior.

  • Upload viruses, malware, or any code intended to damage the Site’s functionality.

  • Use “bots,” “spiders,” or other automated tools to scrape data from the Site.

  • Infringe upon our intellectual property rights or those of others.

7. Intellectual Property

All content on this Site—including text, logos, graphics, and software—is the exclusive property of Ratna Empire and is protected by international copyright and trademark laws. You may not reproduce or exploit any portion of the Site without express written permission.

8. Limitation of Liability

Ratna Empire provides the Site and products on an “as is” and “as available” basis. To the maximum extent permitted by law, Ratna Empire shall not be liable for any indirect, incidental, or consequential damages (including loss of profits or data) arising from your use of our services or products.

9. Indemnification

You agree to indemnify and hold harmless Ratna Empire and its affiliates from any claims, damages, or legal fees resulting from your breach of these Terms or your violation of any law or third-party rights.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Uttar Pradesh, India, without regard to conflict of law principles.

11. Changes to These Terms

We may update these Terms from time to time. If changes are material, we will provide at least 30 days’ notice via the Site or email. Continued use of the Site after changes take effect constitutes your acceptance of the new Terms.

12. Contact Information

If you have any questions regarding these Terms, please contact us at:

Ratna Empire GF, 647 BC 117, Jankipuram Garden,

Jankipuram, Lucknow – 226021

Email: info@ratnaempire.com

Phone: +91 9889128750, +91 8210878936